Inside the New Delicate Balance of Discounting, Concessions in Senior Living 

Inside the New Delicate Balance of Discounting, Concessions in Senior Living 

This article is part of your SHN+ subscription In 2024, many senior living operators have shifted from raising rates to keeping them where they are, and even offering discounts. As they do so, they must walk a fine line. On one side of the coin, concessions and discounts provide a short-term financial boost to a … Read more

Inside the ‘New Way’ of Senior Living Owner, Operator Alignment

Inside the ‘New Way’ of Senior Living Owner, Operator Alignment

This story is part of your SHN+ subscription There is a growing focus on finding alignment between the owners of senior living communities and the operators that manage them – but doing so is not always easy. Leaders of senior living real estate investment trusts (REITs) such as Ventas (NYSE: VTR) and Welltower (NYSE: WELL) … Read more

Distress Still Driving New M&A Deals as Senior Living Industry Waits for Relief

Distress Still Driving New M&A Deals as Senior Living Industry Waits for Relief

This story is part of your SHN+ subscription Last year, operators and properties, particularly in rural and tertiary markets, faced “death spirals” of stagnant occupancy and rising expenses. In 2024, conditions behind that trend have not abated, and some of those properties are now being snatched up by well-capitalized players. In the meantime, there has … Read more

Senior Living Expenses Still a ‘Puzzle’ as Operators Test Solutions

Senior Living Expenses Still a ‘Puzzle’ as Operators Test Solutions

This article is part of your SHN+ subscription Staffing costs. Debt service. Insurance premiums. These are just some of the line items operators are still grappling with in 2024. In the last four years, senior living expenses have not been stable. While the cost of certain goods and services has moderated, others have increased; and … Read more

Occupancy Gains, Resident Rate Growth Propel Senior Living Margins Higher in 2024

Occupancy Gains, Resident Rate Growth Propel Senior Living Margins Higher in 2024

This article is part of your SHN+ subscription. Senior living operators are in 2024 notching the kind of gains they need to improve margins despite lingering operational headwinds. Operators including 12 Oaks Senior Living, Atria Senior Living, Juniper Communities and Discovery Senior Living have all managed to find ways to boost their margins, and they … Read more

How Merrill Gardens, Pegasus, 12 Oaks, Other Operators Improved Executive Director Hiring, Retention

How Merrill Gardens, Pegasus, 12 Oaks, Other Operators Improved Executive Director Hiring, Retention

This story is part of your SHN+ subscription Since the start of the pandemic, senior living operators have grappled with staffing woes. Executive directors are particularly hard to hire and retain. Long hours and a generally tough job have contributed to burnout and higher turnover among executive directors in recent years. And given the training … Read more

‘5- to 10-Year Strategy’: Senior Living Operators Play Value-Based Care Long Game

‘5- to 10-Year Strategy’: Senior Living Operators Play Value-Based Care Long Game

This story is part of your SHN+ subscription As the pace of senior living operators adopting value-based care models in 2024 quickens, challenges remain in growing those models. Providers are wielding data insights to spur value-based care model growth while also posing significant challenges to operators aiming to balance in making the risky transition to … Read more

Inside the Senior Living Industry’s Value-Based Care ‘Arms Race’

Inside the Senior Living Industry’s Value-Based Care ‘Arms Race’

This members-only, exclusive article is part of your SHN+ subscription If the speed at which senior living operators were adopting value-based care models accelerated last year, in 2024 the effort has kicked into an even higher gear. Within the last two months, senior living providers including 12 Oaks, Benchmark Senior Living, and Epoch Senior Living … Read more

Senior Living Operators Turn Focus to Overtime in Search of Lower Staffing Costs

Senior Living Operators Turn Focus to Overtime in Search of Lower Staffing Costs

Senior living operators are in 2024 finding ways to increasingly cut down on labor expenses. With agency staffing use trending downward, reducing overtime is a big focus.. To some in the industry, it’s a “stubborn sliver”.” To others, it’s a “mild headache” compared to the cost of agency staffing. But the bottom line is that … Read more

How the Push and Pull of Owner-Operator Relationships Shapes Senior Living

How the Push and Pull of Owner-Operator Relationships Shapes Senior Living

Senior living operators and owners need to work together in better alignment to achieve outcomes in 2024 and beyond This is not a controversial statement, and the issue of better owner-operator alignment has been a hot topic for several years. But discussions last week at our Capital & Strategy conference showed that the industry is … Read more

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