This story is part of your SHN+ subscription Senior living operators are embracing AI. Their current and future prospects are not to nearly the same degree. According to a Pew Research Center report from earlier this month, more than one-third of older adults age 65 and older believe AI will …
This story is part of your SHN+ subscription Senior living resident satisfaction scores are on the rise, but to keep residents and their families happy in the future, operators must continue to evolve their clinical capabilities. The latest JD Power resident satisfaction score data shows that family and decision-maker satisfaction …
This story is part of your SHN+ subscription As senior living demand surges, operators are putting more time and resources into tours that wow older adults and their families. Senior living sales and marketing teams in 2025 are shifting away from cookie-cutter experiences and tailoring tours based on what they …
This article is part of your SHN+ subscription The era of double-digit resident rate increases is coming to an end, and senior living operators will have to get more creative to find additional sources of revenue. My view is bolstered by recent data from online senior living monitoring platform LivingPath …
If you ask Experience Senior Living CEO Phill Barklow, the senior living industry has an opportunity to kick growth into higher gear in 2025. But industry’s goal to “thrive in 2025” is contrasted with many operating challenges operators face in their plans for new growth. In working to narrow the …
With positive momentum on occupancy and margin in 2024, the senior living industry is poised to capitalize on incoming demand — but many challenges remain. These challenges include still-tough development conditions as the supply and demand gap widened this year, which led to investors and developers in the space mostly …
Senior living operators are taking a more careful approach to resident rate increases in 2025 as higher revenue and lower costs push average margins higher. In 2024, many operators increased resident rental rates for private-pay senior living units at a steeper pace, with some implementing double-digit increases. Looking ahead to …
This story is part of your SHN+ subscription This week, senior living industry executives and leaders gathered for the annual NIC Fall Conference, which took place this year in Washington, D.C. Although last year’s conference was somewhat gloom and doom, this year felt more optimistic, and several operators discussed with …
Solera CEO: Senior Living Operators Must Embrace New Models to Succeed in Value-Based Care Solera Senior Living CEO Adam Kaplan sees a bright future for senior living operators embracing value-based care, but he believes the industry must evolve care models to maximize those opportunities. In the coming years, Kaplan envisions …
This members-only, exclusive article is part of your SHN+ subscription If the speed at which senior living operators were adopting value-based care models accelerated last year, in 2024 the effort has kicked into an even higher gear. Within the last two months, senior living providers including 12 Oaks, Benchmark Senior …
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