For years, senior living operators have stressed the importance of operational creativity to serve the next generation of residents. But for all their talk of new ideas, operators are still not always iterating on their processes and services in the way I think they need to. This week, a group …
This story is part of your SHN+ subscription Multiple brands, dense portfolios centered on specific regions, new incentives to achieve alignment in operations – this is the future of senior living owner-operator relations. Recently, Diversified Healthcare Trust (Nasdaq: DHC) took this strategy when it transitioned 116 communities to six senior …
Diversified Healthcare Trust CEO: Transitioning 116 Communities to New Operators ‘Accelerates Move to Offense’ Real estate investment trust Diversified Healthcare Trust (Nasdaq: DHC) is transitioning 116 senior living communities formerly managed by AlerisLife to seven other operators, with the lion’s share of the former Five Star-branded communities going to Discovery …
This story is part of your SHN+ subscription As mid-size and larger senior living operators seek growth with institutional capital partners, smaller or single-site providers in secondary and tertiary markets risk falling into a kind of operational or financial “purgatory.” Given their fewer resources, smaller senior living communities and providers …
This story is part of your SHN+ subscription The relationship between senior living providers and their capital partners, often real estate investment trusts, private equity or high-net worth investors, is dramatically changing. Pairing with a larger company or REIT can unlock new growth opportunities and resources that operators would not …
This article is part of your SHN+ subscription The senior living industry is finally finding real uses for AI, and value-based care is continuing to gain steam as operators ink new partnerships. My colleague Austin Montgomery recently illustrated how senior living marketing and sales teams are using artificial intelligence in …
Roleplaying, analyzing leads, taking notes – not long ago, these were strictly human domains. But senior living operators are finding concrete uses for AI with all of these tasks, and more. Since the advent of artificial intelligence in the last few years, companies in a variety of industries have sought …
This story is part of your SHN+ subscription There is plenty of demand ahead for senior living operators in 2025 and beyond, but that doesn’t mean companies are rushing to expand just for growth’s sake. Even as demand swells and average senior living occupancy rises, operators must slow down and …
Hear more insights on technology at the upcoming WTWH Healthcare CIO Forum Conference on July 17th in Chicago, Illinois. The event will bring together the brightest minds from providers, large and small, to discuss the future of healthcare delivery, technology investment, security and artificial intelligence. Request an invite to the …
This story is part of your SHN+ subscription In 2025, demand is surging. The rate of newly built communities is not. If the industry does not move faster and conditions persist into next year, it will run into challenges as it seeks to grow for the boomer generation. A big …
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