Senior living providers are shifting their engagement and wellness to focus on personalization, independence and choice as the boomers arrive at their doorstep. These efforts are improving resident satisfaction while reshaping community life, from dining to programming. Operators are now measuring resident satisfaction tied to engagement in programming, dining and …
Results matter. Reviewing some of the top quotes from Senior Housing News stories of 2025, this emerges as a key theme. Many leaders in the sector emphasized this message, whether talking about adopting new technologies like AI, new operating or pricing models, or pursuing other innovations meant to more effectively …
This story is part of your SHN+ subscription Senior living resident satisfaction scores are on the rise, but to keep residents and their families happy in the future, operators must continue to evolve their clinical capabilities. The latest JD Power resident satisfaction score data shows that family and decision-maker satisfaction …
This story is part of your SHN+ subscription The senior living industry must be bolder in moving beyond current models to meet the needs of the next generation of older adults. Earlier this week, I caught up with Serenbe CEO Steve Nygren, whose company is behind a sprawling development in …
From new tech to value-based care, leaders of Anthem Memory Care, Juniper Communities and Northbridge Companies see a need to alter the senior living model and innovate for the industry’s next residents. Senior living companies are innovating by implementing new tech into their operating models while also enhancing them with …
This article is part of your SHN+ subscription The era of double-digit resident rate increases is coming to an end, and senior living operators will have to get more creative to find additional sources of revenue. My view is bolstered by recent data from online senior living monitoring platform LivingPath …
Hear more insights on technology at the upcoming WTWH Healthcare CIO Forum Conference on July 17th in Chicago, Illinois. The event will bring together the brightest minds from providers, large and small, to discuss the future of healthcare delivery, technology investment, security and artificial intelligence. Request an invite to the …
This story is part of your SHN+ subscription In 2025, senior living operators are looking to strategies from companies like Costco (NASDAQ: COST) to improve staffing and quality. I think there’s still more the industry can learn. Senior living operators have embraced staffing models that emulate the retail giant’s practice …
It’s a common refrain in senior living that today’s assisted living communities are closer to yesterday’s skilled nursing facilities. In 2025, operators are indeed contending with residents’ increasing acuity needs. Multiple factors have pushed assisted living care delivery into higher acuity. Operators have said older adults are waiting longer to …
Juniper Communities has set a goal to reach 30 communities by 2030. To get there, the company must advance its value-based care and wellness models, according to CEO Lynne Katzmann. In 2025, Katzmann and Juniper will focus on growing and further refining the operator’s Catalyst wellness program. Catalyst, launched in …
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